Shipping policy
SHIPPING POLICY
Last Updated: June 2026
1. Overview
Thank you for shopping with HighTech.
This Shipping Policy explains how orders are processed, shipped, and delivered within Bangladesh.
If you have any questions regarding shipping, please contact us:
HighTech
Shop No-4A-026B, Block-A, Level-4, Jamuna Future Park, Progoti Sarani, Kuril, Dhaka, Bangladesh, 1229
Email: hightechjfp@gmail.com
Phone: 01859399123
2. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on Fridays, public holidays, or outside business hours may be processed on the next business day.
During promotional periods, holidays, or high-demand seasons, processing times may be longer.
3. Delivery Areas
We currently deliver throughout Bangladesh.
Delivery coverage depends on the service areas of our courier partners.
For remote locations, delivery may require additional time.
4. Delivery Time
Estimated delivery times:
Inside Dhaka
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1–3 business days
Outside Dhaka
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2–7 business days
Remote Areas
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3–10 business days
Delivery times are estimates and may vary due to weather conditions, transportation disruptions, public holidays, or courier delays.
5. Shipping Charges
Shipping charges are displayed during checkout before payment is completed.
Shipping fees may vary based on:
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Product weight
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Product dimensions
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Delivery location
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Courier service selected
Free shipping promotions may be offered from time to time and will be clearly stated on our website.
6. Order Tracking
Once your order has been shipped, tracking information may be provided via:
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SMS
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Email
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Phone call
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Courier tracking system
Availability depends on the courier service used.
7. Delivery Attempts
Customers should ensure that the shipping address and contact number provided are accurate.
If delivery cannot be completed because:
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The customer is unavailable
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Incorrect address is provided
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Incorrect phone number is provided
additional delivery charges may apply.
8. Inspection Upon Delivery
Customers are encouraged to inspect packages upon delivery.
If the package appears damaged, tampered with, or incomplete, please notify the delivery personnel immediately and contact HighTech as soon as possible.
9. Delayed Deliveries
While we strive to deliver all orders on time, HighTech shall not be responsible for delays caused by:
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Courier service disruptions
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Natural disasters
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Political unrest
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Government restrictions
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Public holidays
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Events beyond our reasonable control
10. Failed Deliveries
Orders returned due to unsuccessful delivery attempts may be:
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Re-shipped at the customer's expense, or
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Cancelled subject to our Refund Policy
11. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
HighTech shall not be responsible for delays or losses resulting from incorrect shipping details submitted by the customer.
12. International Shipping
Currently, HighTech only ships within Bangladesh unless otherwise agreed in writing.
For international inquiries, please contact us directly.
13. Contact Us
If you have any questions regarding shipping or delivery, please contact:
HighTech
Address:
Shop No-4A-026B, Block-A, Level-4
Jamuna Future Park
Progoti Sarani, Kuril
Dhaka, Bangladesh, 1229
Email: hightechjfp@gmail.com
Phone: 01859399123